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Through predictable, efficient, collaborative and on-time service delivery

We will openly acknowledge & respond to our mistakes, improving our systems to avoid their recurrence.

Effective solutions based on streamlined, fit for purpose processes and onthe re-purposed use of existing  resources.We will seek the message amidst the noise, and will honestly report the imperfect truth.

We will constantly seek to evolve and improve our structures, processes and the expertise of our staff. We expect to lose core staff to positions of national and international leadership, but will replace them with our trainees, who will be better than we ever were.